Contact us

Questions about PayID deposits, casino availability, fees or the comparison methodology are welcome. This website is an independent information project and cannot access casino accounts or trace payments.

Editorial questions

Use the question form on the main page or email [email protected]. Please do not send card details, bank logins, passwords, verification codes, identity documents or seed phrases.

Payment support

For a pending deposit or withdrawal, contact the casino cashier first and retain the casino transaction reference. PayID itself is operated within Australia's banking infrastructure; your bank can explain a bank-side payment issue. We cannot initiate, cancel or verify a transfer.

Corrections

If a published limit, bonus, license detail or payment status is outdated, include the page name and a link to an authoritative source. We review corrections based on verifiable information and do not accept paid changes to factual descriptions.

Responsible gambling

For confidential gambling support in Australia call Gambling Help Online on 1800 858 858. If gambling is causing harm, pause play and seek support before contacting us.